Our Process

Once you are ready to embark on your new project, you will work closely with our award-winning design team to bring your vision to life.  In more than 20 years of imagining and realizing the most spectacular kitchens and baths, we've identified accomplished designers and craftsman whose exacting standards meet our own, down to the smallest detail.  we ask questions.  we listen carefully.  we plan meticulously, and we do it all with the singular goal of making your kitchen or bath the most inviting space in your home.

Step I - DISCOVERY

The experience begins in our showroom as a one-on-one collaboration with a member of our highly trained design team. If you already have plans or dimensioned sketches, we invite you to bring them to your appointment.  If you don’t, simply bring your ideas about what would make the ideal space for you and your family. We’ll introduce you to the vast array of products and design solutions available to you. Together, we’ll talk about your unique needs—including space requirements, materials, finishes and, of course, schedule timeline and budget.

Step II - INITIAL PRESENTATION

During the second phase, a member of the Palmer Todd design team will meet with you to review preliminary concepts and discuss the proposal estimate. We will present concept photos and sketches to help you visualize the space as well as suggested finishes, product recommendations and the rationales behind our choices. By the end of this meeting, you will have enough information to proceed to the next phase.  A retainer agreement will be presented to cover the ongoing development of your concept.*

Step III - DESIGN DEVELOPMENT

Now the real fun begins! We will work to develop, refine and finalize your design—including structural and mechanical considerations, site conditions and dimensions, and communication with other trades involved in your project.  Palmer Todd will create a complete set of construction documents and present concepts with these plans to help you visualize the space.   We’ll finalize details, materials, finishes, appliances and accessories, then generate an itemized list of specifications for a clearly defined scope of work through project completion.

Step IV - FINAL PRESENTATION & AGREEMENT

During this phase, we will present all the drawings and construction documents as well as a formal agreement for approval.  At this time, the final product selections and project timeline are confirmed; then, upon receipt of a 50% deposit, detailed drawings and specifications are released to the appropriate parties—and the project proceeds to the fabrication phase.

Step V - FABRICATION

Using our detailed drawings, specifications and approved samples as their guide, our master cabinet manufacturer will begin to create your dream kitchen. Your Palmer Todd design team will coordinate the installation schedule, including the arrival of all essential elements.

Step VI - INSTALLATION & CONSTRUCTION

Palmer Todd can provides complete cabinet installations. Our installation team is comprised of master craftsmen, with more than 20 years of experience in the installation of custom cabinetry. We will work directly with your contractor to see your project through to a seamless and successful completion.

Step VII - AFTER COMPLETION SUPPORT

 At Palmer Todd, we understand that you’re making a dual investment in your new space—both financial and emotional—and we are dedicated to ensuring satisfying returns for both. After your installation has been completed, your designer will meet with you in your home to familiarize you with your new kitchen’s features and confirm satisfaction down to the smallest detail. This is one of the most thrilling moments for our designers and clients alike, and we look forward to sharing it with you.

*This initial fee, which is based on the overall scope of your project, may be applied to your overall fees upon placement of your project order, but is non-refundable should you decide not to proceed